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This policy delineates the procedures and guidelines for Devialet concerning the investigation, identification, public disclosure, and resolution of common vulnerabilities and exposures impacting our products and services and that have been notified to Devialet. Devialet is dedicated to safeguarding the data and privacy of our clientele through the expeditious and effective management of vulnerability research. It is incumbent upon security researchers to adhere to this coordinated disclosure policy when identifying security vulnerabilities. This policy is applicable to entities that discover or disclose vulnerabilities in our products and is formulated based on and makes reference to methodologies outlined in ETSI 300 645 and ISO 29147:2018.

Terms and Conditions:

Under this policy, vulnerability research denotes activities wherein security researchers:[object Object][object Object] [object Object]

Coverage of Vulnerabilities:

This policy encompasses all vulnerabilities within Devialet's interconnected products, platforms, and controlling mobile applications, including those in firmware, mobile applications, and cloud services. [object Object][object Object]Services not explicitly listed above, such as any connected services, are beyond the scope and are not sanctioned for testing by Devialet. Furthermore, vulnerabilities detected in systems from our providers lie outside the purview of this policy and should be directly reported to the respective provider in accordance with their disclosure policy (if any). Should uncertainty persist regarding a system’s inclusion in scope, please contact us. Security researchers should refer to the external vulnerability disclosure policies of any third-party interconnected service to ascertain the authorized testing scope of said services.

Reporting Vulnerabilities:

We advocate for the responsible disclosure of vulnerabilities to Devialet. Reports may be submitted anonymously. Vulnerabilities can be reported through this [object Object]

What You Can Expect From Devialet:

Upon reporting a vulnerability, external parties can anticipate acknowledgment of their report within five business days. We will provide regular updates on the status of reports every 2-3 weeks throughout the resolution process, including notification upon successful remediation of the vulnerability. We will assign a severity level to the vulnerability and prioritize it based on the potential risk to our clientele’s data and privacy.

Acknowledgments:

Although we do not currently operate a bug bounty program for external security researchers, we are grateful for contributions that help us improve our security.

Legal Issues and Protections:

We are committed to safeguarding individuals who report vulnerabilities in good faith. Legal action will not be pursued against individuals adhering to this policy. Unless explicit acknowledgement is requested by the reporter, we will maintain the confidentiality of their identity unless otherwise mandated by law. [object Object][object Object]Last Updated : 15 April 2024

Devialet security updates

In accordance with the applicable security requirements set out in Schedule 1 to the Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023, Devialet undertakes to support security vulnerability updates according to the schedule below for the listed products.

Product name

Phantom I[object Object]Dialog[object Object]Expert Pro[object Object]Phantom II[object Object]Arch[object Object]Devialet Dione[object Object]Devialet Mania[object Object]Devialet Gemini[object Object]Devialet Gemini II

Security release period

31 March 2025[object Object]31 March 2025[object Object]31 March 2025[object Object]31 March 2025[object Object]31 March 2025[object Object]31 March 2025[object Object][object Object]